This privacy statement was last amended in March 2021

Arena Warehousing B.V. and Arena Freight B.V. (further: Arena) are logistics service providers who can take care of the entire supply chain management for their customers, from factory to end user. If desired, we can arrange storage and warehousing, distribution and transport and / or value added logistics (VAL) resp. fulfillment. Arena can provide you as a customer with all customs services and take care of all formalities.

We only keep limited statistics via our websites. Arena believes it is important to handle personal data carefully. Any personal data you have left or sent to us will therefore always be carefully processed and secured by us. In our processing we take into account the General Data Protection Regulation (GDPR). This means, among other things, that we:

Clearly state the purposes for which we process personal data. We do this through this statement;

Limit our collection of personal data to only the personal data necessary for legitimate purposes;

take appropriate technical and organizational security measures to protect your personal data and also requirements of parties that process personal data on our behalf / that work with us

Respect the right to provide, correct or delete your personal data at your request.

Which data do we process
Arena processes personal data of persons who use our services, because there is an agreement with you or your organization, because you have requested a quote or information, or because you have otherwise provided us with data. Sometimes it is necessary to process data because the law requires this from us. Below is an overview of the personal data that we process, for example to send you - at your request - information about our services or a quotation;

Company name
First and Last name
Address details
Phone number
mobiel nummer
E-mail
Your websitename
 Your question / Preferences for specific services

These data will only be processed if you have submitted or sent them to us in the context of the provision of services or your request for information about this. The data may also come from the response form on our websites.

If you are a customer or relation of ours, additional data, such as VAT number or bank account details, can be processed. This will only be done if the services and / or regulations make this necessary.

You are not obliged to provide us with your personal data. However, if you provide us with no or insufficient personal data, we may not be able to perform work for you or provide you with the correct information. You can withdraw your consent to the aforementioned personal data processing at any time. As soon as you withdraw this consent, we will no longer process this personal data, unless certain data are necessary for the (continuation of) the services. If so, we will notify you and consult with you. However, the withdrawal of your consent does not affect the lawfulness of the processing of these personal data prior to this withdrawal. You can also object to certain processing operations. As a rule, we will respond to your objection within 14 days. You can submit a complaint to the Dutch Data Protection Authority at any time via PO Box 93374, 2509 AJ The Hague.

We do not store your personal data longer than is necessary for the purpose for which you provided the data. For example, if you have provided your information to be called back for a question, we will delete your information shortly after you have been contacted, unless otherwise agreed. If your data is processed because we provide services to you, a legal retention period may apply. Your personal data will be deleted after this period.
Uw gegevens worden (totdat deze worden verwijderd) opgeslagen op servers binnen de Europese Unie. Mocht dat in een voorkomend geval anders zijn, dan maken we in elk geval gebruik van servers die dezelfde (Europese) waarborgen bieden.

Special and / or sensitive personal data that we process
Our website and / or service does not intend to collect data about website visitors under the age of 16. However, we cannot always check whether a visitor is older than 16. We advise parents to be involved in the online activities of their children at all times, in order to prevent data about children from being collected without parental consent. If we find this ourselves, we will delete the data within 48 hours, unless there is permission from a parent or guardian. If you are convinced that we have collected personal information about a minor without permission, please contact us at info@arenawarehousing.com so that a suitable solution can be found.

Share with others
Arena will not sell your information to third parties and will only share it with other parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation, for example at the request of a court or other competent authority.

In some cases we use third parties (auxiliary persons / companies) to support us in carrying out certain activities. If these third parties gain access to your personal data in this context, this will only happen with parties who handle your personal data carefully and in accordance with the GDPR. In principle, we do not pass on personal data to third parties outside the European Economic Area, unless sufficient guarantees regarding your privacy - in accordance with the GDPR - are provided. Arena of course remains responsible to you for these processing operations. We conclude processing agreements or statements with our partners for this purpose.

Mapping website visits
Arena only uses technical, functional cookies and analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. We can also optimize our website with this. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of your browser.

View, modify or delete data
You have the right to submit a request to us to see which of your personal data are processed by us. You can also indicate whether you want your data to be changed or removed from our system. If you believe that the personal data processed by us is not (any longer) correct or complete, you can object to the personal data processing, submit a request to supplement, correct, rectify, delete or request your personal data. submit to restrict personal data processing. You also have the right to transfer your personal data or have it transferred to a third party. We will grant such requests as soon as possible, but within 4 weeks or explain why your request cannot (yet) be executed.
U kunt dit verzoek aan ons sturen per e-mail aan info@arenawarehousing.com of per post t.a.v. de functionaris gegevensbescherming :
Arena Warehousing B.V. Postbus 217 4870 AE Etten-Leur, of
Arena Freight B.V. Postbus 536 4870 AM Etten-Leur.

Security
Arena takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification.
Mocht u van mening zijn dat wij uw persoonsgegevens op een onbehoorlijke of onrechtmatige wijze verwerkt hebben en dat wij geen/onvoldoende gehoor geeft aan uw bezwaar of verzoek, zoals hiervoor bedoeld, dan kunt u een klacht indienen bij de Autoriteit Persoonsgegevens.

Changing the privacy statement
We reserve the right to change this privacy statement from time to time. We therefore recommend that you consult this text regularly to ensure that you have read the latest version, see the heading of this document.